Picture of Erik HartmanErik Hartman

Owner & analyst, Hartman Communicatie

Erik M. Hartman is owner of Hartman Communicatie, founding member of CM Professionals, and founding member of the eGovernment Community.

He's author of several content management publications and usually well received speaker at international events. Erik is AIIM certified trainer in Business Process Management (BPM) and Information Organization and Access (IOA). These courses address the two pillars of successful content technology implementations: content analysis and process analysis.

As an independent consultant in the field of information architecture, content management strategy and communications strategy Erik is involved in several information management projects.

Privately Erik lives on a houseboat and has his office at the waterfront of a Dutch river, so his view is always different. His favourite role is being a coach and discovering with other practitioners how to find a better way to deal with information challenges. Erik always travels to Denmark in his Saab convertible because Germany has no speed limits on most of their 'Autobahns'.

Hartman Communicatie

Hartman Communicatie is an independent consultancy based in the Netherlands focused on information architecture, content management strategy, and communication strategy. Its customer base spans the 500 largest firms and governmental entities in the Netherlands and Belgium.

Besides being a consultancy agency, Hartman Communicatie publishes a content management portal at www.allesovercontentmanagement.nl, an overview of enterprise content management systems in the Benelux and an online overview of worldwide cms-es at www.ecmoverview.com. Hartman Communicatie also organises several enterprise content management courses and events in the Benelux, e.g. www.hartmanevent.nl/english.

 

Tutorial

Tuesday, November 4th: 13.00 - 16.00

Presentation

Wednesday, November 5th: 14.30 - 15.15

Track: E-gov Challenges

Citizen King - Are Citizens the Government's Customers?

Erik will explain the Dutch eCitizen Charter and the Citizen 1st! initiative and then facilitate a discussion with the audience about the role of both government and citizens in e-government.



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